Terms and Conditions

Welcome to Boises. These Terms and Conditions outline the rules, regulations, and guidelines for using our website, accessible at boisespk.com. By accessing this website and purchasing our organic hair care products, we assume you accept these terms and conditions in full. Do not continue to use Boises, if you do not agree to take all of the terms and conditions stated on this page.

1. E-Commerce and Account Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence. You agree not to use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service. A breach or violation of any of these Terms will result in an immediate termination of your services and order fulfillment.

2. Product Accuracy and Pricing

At Boises, we leverage our 5 years of online selling experience to ensure that all product descriptions, pricing, and ingredient lists for our Hair Regrowth Oil and Scalp Care Hair Oil are as accurate as possible.

• We reserve the right to modify prices or discontinue products at any time without prior notice.
• Because our oils are homemade using natural, raw botanical herbs, slight variations in color or scent may occur between batches. This is completely natural and does not impact product quality.

3. Orders and Delivery Operations

We reserve the right to refuse or cancel any order you place with us. This may happen due to limited stock, inaccuracies in product information, or issues identified by our fraud detection systems.

Shipping and Courier Terms

• Free Nationwide Shipping: We offer free shipping across Pakistan on our products.
• Cash on Delivery (COD): Customers choosing COD must provide an active phone number and a valid, complete delivery address.
• Delivery Logistics: Deliveries are handled by trusted third-party courier services. While we aim for prompt delivery, Boises is not responsible for unexpected transit delays caused by weather, road conditions, or courier operational issues.

4. Returns, Leakage, and Replacements

We take immense pride in the quality of our small-batch formulations. If your package arrives damaged or suffers from bottle leakage during transit, we offer a hassle-free replacement policy. You must contact our customer support team within 24 hours of receiving the parcel with clear photographic proof of the damage to claim an instant replacement bottle.

5. Disclaimer of Personal Sensitivity

Our hair oils are 100% organic, chemical-free, and crafted from traditional herbal ingredients. However, natural ingredients can still cause personal sensitivity in rare cases. We strongly advise all customers to perform a standard patch test on their inner elbow 24 hours before full scalp application. Boises is not liable for individual allergic reactions or misuse of the product.

6. Changes to Terms of Service

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.